Uneasy first steps with Google Glass
Shaped
like a lopsided headband, Google Glass is an unassuming piece of
technology when you're holding it in your hands. You feel as if you can
almost break it, testing its flexibility.
Putting it on, though, is another story.
Putting it on, though, is another story.
Once
you do, this Internet-connected eyewear takes on a life of its own. You
become "The Person Wearing Google Glass" and all the assumptions that
brings with it -about your wealth, boorishness or curiosity. Such is the
fate of early adopters of new technologies, whether it's the Sony
Walkman, the first iPod with its conspicuous white earbuds, or the
Segway scooter. Google calls the people who wear Glass "explorers,"
because the device is not yet available to the general public.
With
its $1,500 price tag, the device is far from having mass appeal. At the
South By Southwest Interactive tech jamboree in Austin this week, I
counted fewer than a dozen people wearing it, including technology
blogger Robert Scoble, who isn't shy about posting pictures of himself
in the shower, red-faced, water running, wearing the device.
Google,
like most successful technology companies, dreamers and inventors,
likes to take a long view on things. It calls some of its most
outlandish projects "moonshots." Besides Glass, these include its
driverless car, balloons that deliver Internet service to remote parts
of the world and contact lenses that monitor glucose levels in
diabetics.
There's
an inherent risk in moonshots, however: What if you never reach the
moon? Ten years from now, we may look back at Google Glass as one of
those short-lived bridges that takes us from one technological
breakthrough to the next, just as pagers, MP3 players and personal
digital assistants paved the way for the era of the smartphone. Fitness
bands, too, may fit into this category.
In
its current, early version, Google Glass feels bulky on my face and
when I look in the mirror I see a futuristic telemarketer looking back
at me. Wearing it on the subway while a homeless man shuffled through
the car begging for change made me feel as if I was sporting a diamond
tiara. I sank lower in my seat as he passed. If Google is aiming for
mass appeal, the next versions of Glass have to be much smaller and less
conspicuous.
Though
no one knows for sure where wearable devices will lead us, Rodrigo
Martinez, life sciences chief strategist at the Silicon Valley design
firm IDEO, has some ideas. "The reason we are talking about wearables is
because we are not at implantables yet," he says. "(But) I'm ready.
Others are ready."
Nevermind implants, I'm not sure I'm even ready for Google Glass.
Specs
in place for the first time, I walked out of Google's Manhattan
showroom on a recent Friday afternoon with a sense of unease. A wave of
questions washed over me. Why is everyone looking at me? Should I be
looking at them? Should I have chosen the orange Glass instead of
charcoal?
Ideally,
Google Glass lets you do many of the things we now do with our
smartphones, such as taking photos, reading news headlines or talking to
our mothers on Sunday evenings - hands-free. But it comes with a bit of
baggage.
Glass
feels heavier when I'm out in public or in a group where I'm the only
person wearing it. If I think about it long enough my face starts
burning from embarrassment. The device has been described to me as "the
scarlet letter of technology" by a friend. The most frequent response I
get from my husband when I try to slip Glass on in his presence is
"please take that off." This is the same husband who encouraged me to
buy a sweater covered in googly-eyed cats.
Instead
of looking at the world through a new lens on a crowded rush-hour
sidewalk. I felt as if the whole world was looking at me. That's no
small feat in New York, where even celebrities are afforded a sense of
privacy and where making eye contact with strangers can amount to an
entire conversation.
But that's just one side of wearing Google Glass.
The
other side is exhilarating. Glass is getting some bad press lately.
Some bars and coffee shops in Silicon Valley and Seattle have banned
Google Glass, for example, and federal authorities in Ohio interrogated a
man earlier this year after he was suspected of recording a movie with
the device. Last month, Google put out a Glass etiquette guide that
includes the appeal "don't be creepy or rude."
But
the truth is that it's a groundbreaking device, even if it doesn't take
off, even if it evolves into something completely different, even if we
laugh at it 10 years from now while driving our flying cars in the
skies of Manhattan.
I
strolled around for a few hours with the cyborg glasses, happily
snapping photos. With a mere wink, I captured snowy Lower Manhattan
streetscapes and my reflection in the grimy subway-car windows.
There
were some whispers. ("Did you see? Google Glass!") There were some
comments as I squeezed into the subway with my fellow commuters
-comparisons to the Segway scooter, and a warning that it will prove to
be a huge battery drainer if I use my iPhone to connect Glass to the
Internet.
For
more human interaction, I walked into a small macaroon shop to buy a
friend some birthday sweets. Alone but for the store clerks, I fumbled
to take them off, find a place to put them on the small counter and get
my wallet out of my bag.
"Sorry.
You're the first people I'm interacting with wearing these. I don't
mean to be a jerk," I told the man and woman at the counter. I took off
Glass for the same reason that I take out my earbuds when I am talking
to people. I don't want to appear like I am not paying attention to
them.
It was fine, though. The woman thought Glass was cool. The man, he might not have, but he didn't say anything.
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